We have been trading for 2 years under the Yanga Natural brand.
No, we are solely an e-commerce business, but we intend to have our products in stores as part of a concession. This we hope will serve various areas where our customers are located.
Yes, you would be able to in the future.
If you want more information on the Yanga Products, our website should provide you with comprehensive information or you can visit our Facebook or Instagram pages or email our customer care team at info@yanganatural.com .
To ensure the freshest products we send out each order as quickly as we can. This does mean that once an order is placed it’s very difficult to add extra items to that order.
Currently you can’t reserve a product as we’re only making very small batches. We can hold (reserve) products for 30 minutes when you add them to your basket.
Product voting will be coming very soon. You'll be able to vote on the website.
Next day delivery is recommended within the UK to get your product as quickly as possible. Within the EU it is usually 3 to 7 days. Whilst the Rest of the World is typically 7 to 10 days.
Please contact the Customer Care team for any enquiries related to orders placed on the Yanga Natural website. They can be contacted by email at info@yanganatural.com
Please contact the Customer Care team for any enquiries related to returns and exchanges for orders from the Yanga Natural. They can be contacted by email at info@yanganatural.com
Unfortunately, we cannot accept cash on delivery for orders placed on the Yanga Natural website. The UK website accepts the following payment methods: Visa, PayPal, MasterCard, Maestro and American Express.
Our customer care team is always happy to help and advice on the best products to suit you. Just send us an email to info@yanganatural.com . Alternatively, you can message us on Facebook or Instagram.
Yanga Natural is a vegetarian company, but we’re not completely vegan. At present, around 90% of our products are suitable for vegans, as we only use beeswax, which are beneficial for the skin or hair, and which we use in some of our products. However, we always keep vegans in mind when formulating new products, and we try to ensure that there is a vegan alternative available in all our different ranges.
We are in the process of obtaining 5m recyclable pouches, but due to the current pandemic we are facing difficulties in sourcing. We hope you can understand that this is for a good reason and as soon as they are available, we will let you know!
We understand that sometimes you might want to try a product before buying a full size. If that is the case then we are still offering our smaller sizes! These are a great way of trailing our products and discovering if you like them before investing in any of our full sizes.
We are 100% transparent with how natural and organic each product is. All of our products are at least 98% natural, with the majority falling within the percentage of 99-100% natural.
All of our products have varying percentages of organic and natural ingredients and within the year we will be working towards the process of completing all the paper work to become organic certified.
The only ingredients we use that are not organic are water and preservatives (we only use preservatives in minimal amounts). Preservatives are also the only non-natural ingredients we ever put in our products; however, we are currently investigating 100% natural preservative alternatives for these products.
We only use preservatives in products that contain water, lie our body washes. Our oil -based products do not contain preservatives.
